CHARLESTON - The NCO Group, Inc. ("NCO"), a leading provider of business processing services, will hire approximately 90 new associates in its Charleston contact center, the company announced today. The hiring will expand NCO's presence in Charleston and also includes over $350,000 of new investments in equipment and training.
Employment opportunities will include positions providing direct customer service support for one of NCO's leading utility clients. Additional roles will also be available for managers, trainers, and supervisors. Positions are full-time and include a complete employment benefit package. Using a range of communication channels such as phone, email and text messaging, associates will learn and apply skills in areas of customer care and support.
Commenting on the expansion, Jack Jones, Chief Operating Officer, NCO, said in a prepared statement, "This is an excellent opportunity to expand our services for one of our premier clients. The combination of this business expansion, our talented team in Charleston and our ongoing relationship with the state of West Virginia is very positive for all."
The company worked closely with the West Virginia Development Office and the Charleston Area Alliance to retain the investment in Charleston. Hiring is already underway. Interested candidates may apply at the company website www.ncogroup.com/careers or call 412-249-5300 for more information. The contact center is located at 408 Leon Sullivan Way, Charleston, WV 25301.
Employment opportunities will include positions providing direct customer service support for one of NCO's leading utility clients. Additional roles will also be available for managers, trainers, and supervisors. Positions are full-time and include a complete employment benefit package. Using a range of communication channels such as phone, email and text messaging, associates will learn and apply skills in areas of customer care and support.
Commenting on the expansion, Jack Jones, Chief Operating Officer, NCO, said in a prepared statement, "This is an excellent opportunity to expand our services for one of our premier clients. The combination of this business expansion, our talented team in Charleston and our ongoing relationship with the state of West Virginia is very positive for all."
The company worked closely with the West Virginia Development Office and the Charleston Area Alliance to retain the investment in Charleston. Hiring is already underway. Interested candidates may apply at the company website www.ncogroup.com/careers or call 412-249-5300 for more information. The contact center is located at 408 Leon Sullivan Way, Charleston, WV 25301.
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